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Mortgage Lender

Would you like to help people realize the dream of home ownership? If so, UnitedOne Credit Union would like to meet you! We have an immediate opening for a Mortgage Lender to work in our Sheboygan Branch. Our Mortgage Lenders work with homebuyers and Realtors to get people in their dream home, as well as working with current homeowners to maximize their investment through refinancing.

Responsibilities:

• Work with members to uncover their mortgage and financial needs. Match the best product to fit their need, share the benefits and features of each program so the member can make an educated decision.
• Originate loans in accordance with Credit Union policies, practices, and guidelines.
• Maintain good public relations with community groups, including the board of realtors, home builders associations, local title companies, etc.

• Complete loan applications and obtain supporting documentation to keep requests moving along.
• Maintain a working knowledge of the real estate loan and real estate appraisal policies, practices, and guidelines.
• Maintain compliance with all federal and state regulations.
• Recommend and cross-sell other products and services according to member needs. Set expectations and follow up with applicants during the mortgage transaction to ensure the applicants are comfortable with the process. Follow up after the transaction is completed to ensure borrower has any remaining questions answered regarding making payments and the overall loan servicing.

Requirements:

• At least two year Mortgage experience required.
• Must meet the requirements of the Safe Act by maintaining an up-to-date NMLS ID and adhere to the SAFE Act and Loan Officer Compensation rules by completing on-going training, as assigned.
• Networking and building positive relationships with outside organizations, such as the board of realtors and homebuilders association is important in obtaining outside referrals, building a strong client base, and increasing loan volumes.
• Must possess exceptional oral and written communications skills.
• Must possess strong listening skills and be able to focus, paraphrase, and empathize with others.
• Must possess comprehensive knowledge of products and services and ability to match them with member needs.
• Must possess exceptional internal and external member service with an emphasis on exceeding expectations.
• Must possess an enthusiastic, positive attitude and work ethic and genuinely enjoy working with people.
• Must be a strong and active team member and believe in collaboration.
• Must maintain personal responsibility and offer solutions. follow through to ensure satisfaction.
• Must maintain confidentiality, be security conscious, and pay close attention to details.

Apply online at www.UnitedOne.org or send resume to:

UnitedOne Credit Union

Attn:  Laura Fielding

1117 South 10^th Street

Manitowoc, WI  54220

Equal Opportunity Employer

Financial Services Center Support Specialist

We are seeking a professional, detail-oriented Support Specialist to work 20 hours a week for our Financial Services Center (FSC). In this position, you will be responsible for a variety of administrative tasks including assisting with application preparation, case completion and existing business service, and prioritizing daily duties to assure an adequate representative appointment and preparation schedule to meet production goals.

Our FSC Support Specialist will foster our “United For You” service promise which requires taking personal responsibility for providing outstanding member service that builds loyalty and supports a service selling environment. Our FSC Support Specialist will also work collaboratively to foster a culture that encourages diversity and independent thinking to meet or exceed UnitedOne’s mission, strategic objectives, and promote the overall success of the credit union.

Responsibilities:

· Assists with application preparation, case completion, and existing business service

· Maintains phone contact with current and prospective clients/members using UnitedOne and FSC guidelines

· Works with FSC personnel, UOCU Marketing Dept, and CUNA Mutual personnel to develop, coordinate, implement, and participate in FSC marketing/awareness campaigns/programs. Displays and updates marketing materials within the credit union in coordination with UnitedOne Marketing Department

· Assists with incoming and outgoing mail and prepares letters, memos, marketing presentations, and client correspondence, as appropriate

· Maintains a systematic client review appointment schedule. Coordinates client/member responses from marketing campaigns/programs

· Maintains an appropriate calendar of qualified appts and prep time for the Financial Rep

· Organizes and maintains client/member data base and files in accordance with applicable regulations as well as coordinating client/member responses from marketing campaigns/programs

Requirements:

· 6 months to 2 years of similar or related experience required.

· A 2 degree or completion of a specialized course of study at a business or trade school strongly preferred. Holding life and health insurance licenses and a Series 6/63 or Series 7 securities license beneficial but not required. · Proficiency in the use of Microsoft Office (Word, Excel, and Powerpoint) required.

· Must exhibit good common sense and problem solving skills; excellent interpersonal and verbal communication skills; professional demeanor and appearance; ability to interact professionally with a wide variety of people; ability to maintain confidential and sensitive data; and a strong attention to detail.

Apply online at www.UnitedOne.org or send resume to:

UnitedOne Credit Union

Attn: Laura Fielding

1117 South 10th Street

Manitowoc, WI 54220

Equal Opportunity Employer